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Cancellation Policy

Sparkle Fitness Terms and Conditions Commencing Training: You are welcome to come along for a one off $10 trial session before committing to Sparkle Fitness group classes. You may commence training with Sparkle Fitness whenever it suits you - however, you must have been for your 6-8 week check up and have been given the all clear to exercise prior to your first session. Following your trial session, if you would like to continue to come along we ask for a one block commitment or pro-rated to your start date. Sessions will start on time - please ensure you arrive 5 minutes prior to the start time to set up and start warming up. If you have any pelvic floor weakness (leaking, dragging, urgency, etc), abdominal separation, pelvic instability or pain, sciatica or back pain OR your baby is less than 6 months old and you have not been exercising (walking is not included in this instance) we highly recommend that you see a women’s health physio either before or within the first few weeks of your Sparkle Fitness sessions commencing. Please ensure that you have filled out all the appropriate forms. Bookings and Payment: Your initial trial session can be made through our office via email or phone communication. Your $10 fee is payable in advance through bank transfer or credit card payment. Following your trial session Sparkle Fitness requires payment upfront for the block ahead. There are lump sum or weekly payment options available. You will be booked into the sessions for the term by Sparkle Fitness. Cancellations: If you cannot attend a session for any reason please contact Sierra on sierra@sparklefitness.co.nz. No credits or refunds are given for missed sessions. If you provide more than 24 hours notice of cancellation and are only attending once a week, you may ask to come to another class in that week. This is subject to availability. Sparkle Fitness sessions are rarely cancelled. Should a session be unable to be delivered in person an online option will be provided. This will either be a live Zoom session or a pre-recorded session. Pricing: Sparkle Together sessions are priced as follows: - One session per week: $200 per term (or $21 per week) - Two sessions per week: $300 per term (or $31 per week) Strong Mums sessions: $240 per term (8 sessions per term) Full terms and conditions are on Sparkle Fitness's website

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